For Vendors

Overview

Vendor is an organization providing professional translation services. Translation Vendor in Crowdin Enterprise can create a separate organization. Within this organization a Vendor can:

  • Add incoming projects from Clients to the vendor’s workspace
  • Organize incoming client projects into groups, assign managers to each of them
  • Set up workflows for each separate project
  • Invite in-house translators and assign people to the necessary workflow steps
  • Generate reports and set flexible rates

After a Vendor organization (Vendor) accepts the invitation to cooperate, a Client Organization (Client) will be able to assign this Vendor to the workflow steps, like translation or proofreading by Vendor.

A Vendor receives a secured copy of the project workflow steps it was assigned to. Along with translation resources of the assigned project, such as Translation Memory and Glossaries.

Vendor then can add the assigned steps to its workspace and organize the processes - set up own workflows, assign people to different steps, and use its translation resources.

Client won’t have any access to Vendor’s organization. Which means Vendor’s projects, workflows, or users are only visible to the Vendor. A Client will only receive the strings that are translated or proofread on the Vendor organization side. The Client won’t see the usernames of your translators or proofreaders. The strings will be marked as Translated or Approved by your organization.

Vendor Organization Mode

To become, a Translation Vendor in Crowdin Enterprise, create an Organization and contact Crowdin Support to switch your Organization to the Vendor Mode.

After your organization is switched to a Vendor mode, you’ll see the sections Incoming Projects and Clients in the left-hand menu of your organization.

Clients

Clients are organizations you collaborate with on the shared projects. You’ll see a list of all the Clients you collaborate with in the Clients section of your workspace.

Each time a new organization wants to cooperate with you as a Vendor, it will send you a Vendor invitation. This can be done in the Vendors section of the workspace. The Client organization will need the name of your organization to send you the vendor invitation. After you confirm the invitation, this organization will be able to assign you to the workflow steps of its projects.

Clients

Incoming Projects

Incoming Projects section will include all the projects you’re working on as a Vendor.

If your organization is assigned to work on a project, you’ll see a pending request and will be able to add it to your workspace. You can organize incoming projects into groups for better navigation and user management.

Incoming Projects

After you click Add to Workspace next to the Incoming project, you’ll be able to organize the project on your workspace.

Add Project to Workspace

User Management

Users you invite to your organization will have different permissions depending on the roles they have.

Organization Admins

Admins will be able to access all the projects within the organization. They will be able to accept Vendor invitations, add incoming projects to the organization workspace, set workflows and assign people to the workflow steps. Give people admin access in the User management section.

Group and Project Managers

Group managers will be able to access and manage the projects within a particular group. Project managers will have the same permissions but only within a particular project.

Client Managers

You can assign managers to each Client within the organization. Client managers will coordinate the cooperation with this Client and its incoming projects.

To assign Client managers, go to Clients section, Managers tab.

In-house Translators and Proofreaders

You can invite all the translators and proofreaders you work with to your organization. They will be able to access those projects within your workspace, where they are assigned to workflow steps. You can assign people to workflow steps, languages and split strings between the project members assigned together at one step.

Our useful Getting Started for Translators will help translators and proofreaders start work in Crowdin Enterprise.

Sub-vendors

You can also assign Vendors to the projects added to your workspace. For that, you should create a workflow that includes translate or proofread by Vendor steps. This is helpful if, for example, you need help translating some rare language pairs. The sub-vendor will get a copy of the project steps you assign to them.

Workflows in Client Projects

The only restriction you get while creating the workflow for the client project is that the source and target languages are already predefined. Within these two languages, you can choose any steps the strings should go through on your side.

You can use workflow templates or create custom workflows for each project. Learn more about Workflows.

Translation resources

Translation Memories and Glossaries are automatically shared with a Vendor when it gets assigned to the particular workflow steps by a Client. The resources will be accessible for the users assigned to translate or proofread strings in the project.

You can check the resources available for the project on the Project page, Resources section.

Organization Rates

You can set up default and specific (custom) rates as a Vendor. These are the rates the Client will be charged for the translated and proofread content by the members of your organization.

Note: You will negotiate the specific rates and the ways your payments will be processed directly with the Client that assigns your organization to the project as a Vendor.

Default Rates

You can specify the default rates in the Clients section, Default rates tab. Enable Fuzzy Translation Memory (TM) matches to be able to add specific rates for translations with different TM match percentage.

Set Rates

Specific Rates

The default rates can be overridden by the specific rates for some language pairs or specific Clients.

To set specific rates for a Client, find this organization in the list in the Clients section and open Rates. To set specific rates for the language pairs, go to Clients section, Default rates tab and click Add specific rates.

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