Changing Subscription Plan

You can upgrade or downgrade your subscription plan at any time. For this, visit pricing page and choose the most suitable plan for you.

Monthly Plans

If you perform the upgrade or downgrade in the middle of the monthly billing cycle, your account will be instantly switched to the new plan, and starting the next month the charge will be taken for the chosen plan.

Annual Plans

As a number of your projects or strings amount change over time, you’re only billed for the resources you manage with Crowdin. While purchasing an annual subscription, spent money are considered as an account credit. Our system will work with account credit in the same way as charging for monthly subscription plans. If you make an annual payment for Standard plan and downgrade to Micro, your credit will last longer than a year. Likewise, if you purchase Micro and upgrade to Standard over time, the credit may run out in less than a year.

It’s made to simplify the service usage during longer period of time. We never ask you to make additional payments along the way as your needs change. Once your annual payment credit goes below 2 months, we’ll send you a reminder to renew.

Enabling Advanced Features

In case you have noticed a message in Crowdin that some features you need are not available for your current plan, this means that it is necessary to upgrade to one of the Organization plans.

What Happens if You Exceed Your Plan Quota

When you exceed your translation strings allotment, you will receive an email from us asking to upgrade. After exceeding the limit of your plan quota, you have 10 more days to upgrade the subscription, otherwise your project will be suspended for translators. However, you will still be able to access your account and project settings. Moreover, all data will remain as it is till the moment the subscription is updated.

We recommend upgrading plan beforehand if you expect to have more strings uploaded soon.

Changing the Subscription from Monthly to Annual

  1. Go to the Profile settings, Payments tab
  2. Click Suspend
  3. Go to the Pricing page
  4. Switch the type of plans to Annual
  5. Choose a suitable plan
  6. Click Subscribe