Crowdin 信息安全政策（下称政策）确定了信息安全的目标和基本原则。 信息安全是指实施和维护其适当水平。 The Policies requirements apply to the entire Crowdin organization and all business processes, and are available mandatory for all employees as well as those involved in these business processes. 遵守该政策的要求是实现 Crowdin 的战略目标的一个重要方面。
Crowdin 信息安全政策符合 ISO /IEC 27001：2013和DSTU ISO /IEC 27001：2015 的要求。
这项政策规定如下：
以标准、政策、条例和其他内部管理文件的形式描述、正式界定和批准了 Crowdin 的信息安全程序。
According to ISO, defining the context of an Organization is a “business environment”, “a combination of internal and external factors and conditions that may influence the organization’s approach to its products, services and investments and interested parties”.
Crowdin is a product company with more than 1.5 million user accounts.
Crowdin’s software solution empowers companies of any shape and size to accelerate their growth by reaching people who speak different languages. Crowdin team works passionately toward a shared goal: to expand the potential of agile localization. From day one till now, Crowdin’s mission has always been to keep it simple and wow Crowdin’s customers with an outstanding user experience and the latest technology solutions.
Crowdin 的主要部门是以软件作为一种服务。
The purpose of the ISMS is to ensure that Crowdin is still able to meet its defined business objectives and comply with its policies in the face of potential and actual security incidents. Policies have been set by the organization in a variety of areas and these must be taken account of during the information security planning process to ensure that they are met.
主要相关政策是：
有一些内部和外部问题与 Crowdin 的宗旨相关，影响到 ISMS 实现预期成果的能力。
内部问题
外部问题
These general internal and external issues will be considered in more detail as part of the risk assessment process and will be regularly reviewed and monitored.
利害关系方的定义是能够影响到的人或组织。 委员会还建议缔约国采取一切适当的措施，确保所有儿童都能得到保护，免受某项决定或活动的影响，或使他们感到自己受到某项决定或活动的影响。 以下被定义为与 ISMS 相关的关系方：
| 关系方 | 期望 | 需求 |
|---|---|---|
| 企业所有者 | 有效的信息安全影响本组织的财务成功 | 资本收益 |
| 管理者 | 必须维护组织的声誉 | 文件和实际确认实施 ISMS |
| 客户用户组 | 数据的保密性、完整性和可获得性在任何时候都是安全的 | ISMS ISO 27001 证书 |
| 供应商和合作伙伴 | 遵守协议和付款条件 | 遵守协定和付款条件的证据 |
| 监管机构 | 本组织的活动符合现行立法 | 正式确认法律要求(报告、证书等) |
| 本组织的工作人员 | Personal data security, social welfare benefits, appropriate remuneration, training & support, safe working environment etc. | Legislative documents and regulations, NDA terms & conditions, clear instructions on how to handle sensitive data etc. |
| 向本组织提供服务的承包商 | 遵守协议和付款条件； 个人数据安全、社会福利福利、适当报酬 | Evidence of adhering to agreements and payment terms; Legislative documents and regulations, NDA, clear instructions on how to handle sensitive data etc. |
| 竞争对手 | The Organization responding to rival marketing campaigns with its own initiatives and set prices competitively | 市场监测结果 |
| 投资者 | Profitability, expected return on investment | 投资回报，财务报表 |
| 媒体 | Transparency regarding security incidents | 数据违规行为的覆盖面和组织保护个人信息的更广泛的公众利益 |
| Auditors | Expect that a proportionate level of security controls are in place at all times to protect assets | 文件和实际确认实施 ISMS |
| 应急服务 | 安全的工作环境等 | 消防安全、急救的提供等 |
ISMS Committee, which is a collegial permanent body, CISO, should keep company policies in the actual state, ensure their integration into organizational processes.
For this purpose, ISMS committee members can make suggestions regarding the updating of documents, and approve them at the meetings of the committee. ISMS team considers security incidents, if they have occurred, creates a plan for ISMS improvements and do an analysis of what was done at the previous period.
Annual training is held on the content of information security policies, general principles of information security. In addition to annual training, people who start cooperation undergo training before they receive access to confidential data. Compliance with onboarding training requirements is monitored by the HR manager.
The system administrator provides control over the fulfillment of requirements for the use of information systems and equipment. It is described in more detail in the ISMS-PL Workstation security policy.
The CISO organizes regular activities such as BCP plan testing, backups, and staff training, reassessment of risks, formation of a risk treatment plan, records all information security incidents, and is responsible for investigating suspected incidents.
The results of ISMS work are evaluated annually at the management review meeting, at internal and certification audits.
The company allocates the necessary resources to ensure business continuity in accordance with the BCP plan, the ISMS committee helps in ensuring its operability.
Crowdin governance clearly understands that information security is the foundation life of Crowdin. Crowdin management contributes to the creation, implementation, control and support of the Policy information security.
Information Security Policy documents are developed by the ISMS Committee and other departments according to the relevant areas of activity.
The ISMS Committee is responsible for defining information security requirements and overseeing their implementation in Crowdin.
Crowdin information security measures meet the business needs and the requirements legislation of Estonia, Ukraine, ISO / IEC 27001: 2013, internal regulations Crowdin.
The organization of any process or making changes to existing process is carried out taking into account information security. Evaluation of the effectiveness of the ISMS is carried out on a regular basis.
Crowdin’s internal independent information security audit will be conducted annually during the ISMS functional cycle.