List of Sub-processors

Last revised on December 21, 2020

Crowdin provides a great deal of transparency regarding how we use your data, how we collect your data, and with whom we share your data. To that end, we provide this page, which details our sub-processors, how we use cookies, and where and how we perform any tracking on Crowdin.

Crowdin Sub-processors

When we share your information with third party sub-processors, such as our vendors and service providers, we remain responsible for it. We work very hard to maintain your trust when we bring on new vendors, and we require all vendors to enter into data protection agreements with us that restrict their processing of Users’ Personal Information.

Sub-processor Purpose and Description Location of Processing
Amazon Web Services Hosting services, file storage and backup services Germany, United States
FastSpring Subscription credit card payment processor United States
G Suite Internal company infrastructure United States
Google Analytics Website analytics and performance United States
Google Cloud Screenshots Processing United States
HubSpot Customer relations management United States
Help Scout Customer support ticketing system United States
Amazon QuickSight Business intelligence software United States
Xero Corporate billing system New Zealand, United States, Australia
MailClark Shared communication tool for Slack and social media communications France
Atlassian Inc. - Jira Proprietary issue tracking product developed by Atlassian United States
Slack Technologies, Inc. Communication software United States
Whereby Video Communication Services Norway
Crowdin LLC Provides a portion of product services for Crowdin Ukraine
ABBYY Optical Character Recognition (OCR) of the scanned PDF files United States
Sentry Application monitoring and error management United States

Sub-processor Updates

Prior to engaging any sub-processors, we perform due diligence to evaluate their privacy, security and confidentiality practices, and execute an agreement with them that implements their obligations.

When we bring on a new vendor or other sub-processor who handles our Users’ Personal Information, or remove a sub-processor, or we change how we use a sub-processor, we will update this page. If you have questions or concerns about a new sub-processor, we’d be happy to help. Also, if you’d like to be notified when we add a new sub-processor, please contact us and we’ll add you to the email list. Please contact us at