Lista de Sub-processadores

Last revised on February 17, 2020

Crowdin provides a great deal of transparency regarding how we use your data, how we collect your data, and with whom we share your data. To that end, we provide this page, which details our sub-processors, how we use cookies, and where and how we perform any tracking on Crowdin.

Crowdin Sub-processors

When we share your information with third party sub-processors, such as our vendors and service providers, we remain responsible for it. We work very hard to maintain your trust when we bring on new vendors, and we require all vendors to enter into data protection agreements with us that restrict their processing of Users’ Personal Information.

Sub-processador Purpose and Description Location of Processing
Amazon Web Services Hosting services, file storage and backup services Germany, United States
FastSpring Subscription credit card payment processor Estados Unidos
G Suite Internal company infrastructure Estados Unidos
Google Analytics Website analytics and performance Estados Unidos
Google Cloud Screenshots Processing Estados Unidos
MailChimp Customer ticketing mail services provider Estados Unidos
HubSpot Customer relations management Estados Unidos
Help Scout Customer support ticketing system Estados Unidos
Amazon QuickSight Business intelligence software Estados Unidos
Xero Corporate billing system New Zealand, United States, Australia
MailClark Shared communication tool for Slack and social media communications França
Atlassian Inc. - Jira Proprietary issue tracking product developed by Atlassian Estados Unidos
Slack Technologies, Inc. Communication software Estados Unidos
Whereby Video Communication Services Noruega
Crowdin LLC Provides a portion of product services for Crowdin Ucrânia
ABBYY Optical Character Recognition (OCR) of the scanned PDF files Estados Unidos
Salesforce Platform Some Crowdin Apps (add-ons) are hosted on Heroku United States, Ireland, Germany, Japan, Australia
Sentry Application monitoring and error management Estados Unidos

Sub-processor Updates

Prior to engaging any sub-processors, we perform due diligence to evaluate their privacy, security and confidentiality practices, and execute an agreement with them that implements their obligations.

When we bring on a new vendor or other sub-processor who handles our Users’ Personal Information, or remove a sub-processor, or we change how we use a sub-processor, we will update this page. If you have questions or concerns about a new sub-processor, we’d be happy to help. Also, if you’d like to be notified when we add a new sub-processor, please contact us and we’ll add you to the email list. Please contact us at privacy@crowdin.com